Considerations for graphical representations of the support document

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Possible situations when issuing supporting documents or adjustment notes


Case 1 - Issuance of support documents for integration.

Take into account that field 333221 is not being sent in the xml or ERP system


Campo333221.jpg
Solution:
If the personalized one is still printed after deleting the extra field 333221, please notify the case to the email representationgrafica@thefactoryhka.com


Case 2 - Issuance of support documents through portal

Validate in the next section of the portal that the code 333221 is not being sent
CampoPortal.jpg
Solution:
If the personalized one is still printed after deleting the extra field 333221, please notify the case to the email representationgrafica@thefactoryhka.com


Case 3 - Changes in the graphical representation

If you require any additional information in the graphical representation, it is suggested to first validate the following options


1. Additional information line, sent from the xml as shown below
2. Configuration of additional information from the portal.
ObservacionesPortal.jpg
3. Footer configuration from the portal
PiedePagina.jpg
NOTE:If you want the information to be printed differently than the standard graphic representation or to add some other field, notify the email representationgrafica@thefactoryhka.com in order to study the request


Case 4 - visualization of the model of the graphical representation of the support document

The graphical representation should be displayed like the model shown below


1. Graphic representation of support document
RGDS.png
2. Graphic representation of the support document adjustment note
RGNA.png




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